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Schutt Sports

Get product help, order help, and more information on Schutt football helmets, shoulder pads, and all Schutt football items. 

When will I get my refund?

How long does delivery take?

Do you ship worldwide?

What’s your return policy?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

What do I do if my item(s) arrives damaged?

Do you offer expedited shipping?

Do you offer free shipping?

How do I make a return?

How do I start a return?

How much does shipping cost?

Shipping and Returns

How do I know what size of football helmet to buy?

What is the best way to clean my football helmet and football shoulder pads?

What is the difference in paint finishes?

Why don't the colors of my helmet appear exactly as they did on my screen?

What colors are available for my Schutt helmet?

What colors are available for my Schutt facemask?

Can I get decals or stickers on my custom Schutt helmets?

Does player height matter for equipment sizing?

How much do Schutt helmets weigh?

What is the difference between the Schutt F7 Pro and F7 AiR?

How is the F7 AiR different from the F7 2.0?

What are the differences between the F7 AiR Youth and F7 AiR Youth Elite helmets?

What are the differences in the F7 AiR and F7 AiR Elite helmet models?

How does the F7 AiR compare to the Riddell SpeedFlex and Riddell Axiom?

Product Info/Help

Does Schutt own VICIS?

How is Schutt pronounced?

Misc

How do I track my order?

Can I edit or add anything to my order?

Order Status

Does Schutt offer school or team discounts?

What are the Virginia Tech Helmet Ratings?

What Schutt products should I get based on my child's age?

What happened to Schutt baseball and softball?

What is the Protector Program?

Can I make a purchase at Schutt's Plainfield, IN HQ?

What are the new NOCSAE youth football helmet standards?

How do I apply promo/discount codes?

General Help

What is the warranty for my Schutt football helmet?

Warranty

When customer asks about products not manufactured or sold by the store

WHEN a customer inquires about products not manufactured or sold by the store (e.g., Slide Rite):

<p>WHEN a customer inquires about products not manufactured or sold by the store (e.g., Slide Rite):</p><ul><li>THEN inform the customer that the product is not manufactured by the store, offer to provide any available information about the product, and suggest related products available in the catalog as alternatives.</li></ul>

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